YOU BE THE JUDGE. 2009 Chevy 3500. Checked in September 25th. Both oil cooler lines underneath were leaking so I wanted them replaced. The mechanic wrapped the transmission hose in a corkscrew which will starve my transmission from getting any oil, and he ran the aluminum portion of the lines in such a way that they were rubbing against each other, and the lines were not mounted correctly causing the line to pop out of its support bracket. If left this way, it would have destroyed my transmission. And, the parts at an auto store would have only cost me about $130 for each oil cooler line set. They charged me about triple that per oil cooler line set. I brought the vehicle back for them to correct the shady workmanship. They did. But I asked, " What did you torque the bolts at?" They couldn't answer that question, because they didn't torque them! Every bolt on a vehicle has a specific manufacturer torque rating. Proper torque is a must. So I made them put my truck back on the lift to have it correctly torqued. I didn't ask for a discount when they said, " How can we make it up to you?" You know how you could have made it up to me? Get the work done right the first time so I don't have to lose an extra day of work bringing my truck back. This was so disappointing and frustrating because I mostly do my own DIY work on everything I own for this very reason. I only see two scenarios: either the mechanic is totally incompetent and had no idea what he was doing, or he intentionally tried to sabotage my transmission so that it will fail and I would have to return for something else to be fixed at a later date. The staff at the front desk were extremely professional, but that's not why we go to get our vehicle fixed; We want the mechanic to be extremely professional... and do it right...The first time! I will never ever go back to this place again. I don't trust them. I feel so sorry for everybody that brings their vehicle in there knowing that the mechanic who worked on my truck, is working on somebody else's vehicle. The biggest favor they can do for me and all their customers, is get rid of that mechanic, or send him back to school. If I could upload pictures I would.